Secure Transactions with Denue: Payments and Getting Paid
Denue uses PayPal to process every transaction on the platform as well as payout sellers on sold items.
WHAT IS PAYPAL?
PayPal is a secure online payment method, which allows you to pay or get paid quickly and easily without having to share any of your financial information. PayPal remembers your bank details, and keeps them locked up safe - so you don't have to.
HOW DOES PAYPAL WORK ON DENUE?
We use PayPal to process all transactions on Denue. At checkout, you will be redirected to a PayPal checkout screen to purchase your items. When you buy an item it creates a PayPal transaction between you and the seller for the amount of the item plus shipping. When you enter your payment details the money will be transferred to the seller's PayPal account minus the Denue 5% fee and PayPal's transaction fee.
PAYMENT METHODS
We currently offer the following payment methods via PayPal:
Pay with a PayPal account - Orders paid with a PayPal account include Buyer Protection, a feature managed by PayPal. PayPal Buyer Protection should only be used as a final step if you cannot reach an amicable resolution with your seller.
Pay with a credit or debit card - Orders placed with a credit or debit card via Denue checkout can be raised directly with Denue at info@denue.ca if an amicable resolution cannot be reached between you and the seller and/or your credit card provider.
Read more about our Buyer and Seller Protection HERE.
HOW LONG WILL IT TAKE FOR MY PAYPAL PAYMENT TO CLEAR?
PayPal payments usually clear immediately. On rare occasions PayPal payments fail. In these instances we recommend checking your PayPal or credit card account before repeating the purchase process.
