Each seller is responsible for shipping the sold item to their buyer. We leave the shipping rates and carrier up to the seller. These details are available on the listing or seller profile. We encourage all sellers to ship sold items as soon as possible. The faster they ship, the sooner they get paid.
This would depend on the location of the seller, the carrier and shipping service used. These details are available on the seller profile or product listing. You can also message the seller directly if you need more information. Click the 'Contact Seller' button on the product listing page. Once the item has shipped, all tracking details will be made available to you.
We encourage all sellers to ship with their local postal service with a tracking option.
Each seller will have their own return policy. This will be outlined in the product listing or seller profile. If you have questions, you can contact the seller directly by clicking the 'Contact Seller' button on the product listing page.
Denue is not currently collecting taxes at the time of purchase. The buyer is responsible for paying any applicable duties and taxes in the receiving country.
We are a Canadian company and all transactions are processed in $CAD. For your convenience, you can see estimates in other currencies based on current exchanges rates using the drop down in the top right corner of the platform. Please note these prices are estimates and actual prices may vary based on your financial institution. Denue takes no responsibility in the accuracy of exchange rates applied to your purchase.
You can email us any time at email@example.com.
It is free to list on Denue. Sellers pay a 5% commission fee plus the PayPal processing fee on sold items.
Denue takes a 5% commission fee on the cart total of sold items.
The seller is also responsible for paying the PayPal processing fee.
Sellers are responsible for shipping the item to their buyer. We recommend using your local postal service with a tracking option.
You will need to add the carrier information and tracking number to the Denue platform once you have shipped the product.
All payments are processed via PayPal and your earnings will be made available in your PayPal account once you have shipped the item and uploaded shipping/tracking details into the platform.
Please indicate the Brand name in your listing and select 'No Brand' from the drop down menu. Our team will get the Brand added and update your listing for you.
Nope! Sellers can be located anywhere PayPal is available. We have sellers from all over the world.